No returns or exchanges without unopened product and receipt. Shipping charges are not refundable on returns. All returns must have prior authorization and must be made within 30 days. Any orders returned back to us over $300 will have a 5% restocking fee and customer is responsible for return shipping.
For orders over $400, we will contact you to verify.
*We do not ship Chocolates, Yogurts, Gummis and anything that might melt due to heat. In Las Vegas, the Summer heat usually starts around mid-May lasting thru around mid-October.
Orders containing these items will be contacted by a representative. Items sent during this time will be at your own risk. Refunds will NOT be given for melted products.
RE: [RECALL OF CRISPY BEEF JERKY LOT#120418, #120518, AND 010219]
This letter is to inform you that we have received notification that California Jerky Factory, Inc. has recalled the following product because of failure to meet Critical Control Point, CCP.
CRISPY BEEF JERKY LOT # 120418, 120518, and 010219. Purchased between January 10, 2018 between February 20, 2018.
If you have purchased any of these products between these dates, please contact us at 702 388-0073 to arrange returns.